Delivery & Returns
HAK STUDIOS offer both domestic and international shipping via ACS and ELTA courier services. Please note that we cannot ship to P.P. boxes or PO/FPO.
Domestic Shipping: Delivery within Greece takes 2-4 working days
International Shipping: Delivery of international orders can take 3-15 working days. Keep in mind that delivery time for international orders is subject to the country’s postal service and customs, which may hold parcels for a length of time. If you’re based outside the EU, taxes and duties may be applicable. HAK STUDIOS are not responsible for paying these charges.
HAK STUDIOS are not responsible for delays that occur after handing your package to the carrier and are due among others to the carrier company, the customer’s negligence to communicate with the carrier, or to delays of Customs offices.
In case of a force majeure incident (i.e. strikes, adverse weather conditions, etc.) HAK STUDIOS cannot be held liable by the customer for being unable to process or deliver your order.
We wish that our customers will be satisfied and enjoy our products. If for any reason you are unhappy with your purchases, you can be refunded provided you return the items within 14 days from the date you received your order. The products must be returned unworn, unused and in their original packaging.
Return postage charges solely bear the customer, unless your order was faulty or incorrect. Until the parcel reaches our office it remains your responsibility.
To arrange a return, please email us at [email protected] to notify us. Then return the item to the following address: HAK STUDIOS, 24 NIKIS STR., 10557, ATHENS, GREECE, +306977831932.